The barriers to accessing timely care can put people’s lives at risk and widen health inequalities, with disabled people and those on lower incomes, being particularly affected. And in social care, levels of unmet need continue to have a huge impact on unpaid carers, older people, and those living with learning or physical disabilities.įeelings of frustration and confusion about how to access care are starting to affect the public’s confidence that the NHS will be there for them when they need it. Others struggle to get referrals, while many waiting for hospital care report feeling isolated and without support. The result is that some people end up going to A&E instead of general practice. “The report echoes many of the issues people have raised with us, such as difficulties getting through to their GP team or getting the care they need in a timely way. Commenting on the CQC’s State of Care report, Louise Ansari, National Director at Healthwatch England said:
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